Terms That Travel With You

[Your Agreement with Great RV Trip Inc. – please read carefully and consult a legal advisor for any clarification regarding your rights, obligations, or legal remedies before proceeding.]
Last Updated on June 1, 2025 (Delaware, USA – Eastern Time Zone)
Introduction
At Great RV Trip, we help you turn travel dreams into unforgettable journeys. Before you hit the road, here’s the roadmap for using our services. These Terms and Conditions ("Terms") are more than just fine print — they’re the contract between you (“you”, “your”, or the “User”) and Great RV Trip Inc., a company incorporated in Delaware, USA (“Great RV Trip”, “we”, “us”, or “our”). They outline how you can access and use our websites, booking tools, communications, and everything else we offer (collectively, the “Services”).

By accessing or using our websites, submitting a booking request, communicating with us through email, WhatsApp, or other channels, or otherwise engaging with our platform, you confirm that you have read, understood, and agreed to be bound by these Terms, along with any policies and notices that are expressly incorporated by reference.

If you do not agree with any part of these Terms, please do not use our Services.

These Terms are effective and binding upon you from the moment you:
  • Click to accept them,
  • Proceed with a booking,
  • Make any payment,
  • Use any of our websites or communicate with us, or
  • Otherwise engage with our Services in a way that demonstrates agreement.

By doing so, you are entering into a legally enforceable agreement with Great RV Trip Inc., with the same legal effect as if you had signed a paper contract. This includes agreements made by clicking checkboxes (clickwrap), written email confirmations, messages via chat or WhatsApp, or by continuing to use our platform after updates to these Terms.

We recommend that you save a copy of these Terms for your reference.
Definitions and Interpretation
Definitions
For the purposes of these Terms and Conditions, the following terms shall have the meanings assigned to them below, unless the context requires otherwise:

"Agent" means any authorized representative acting on behalf of a Customer or Great RV Trip Inc., whether expressly appointed or implied by conduct or communication.
"Booking" means any confirmed reservation for an RV rental or related service submitted by a Customer and acknowledged by Great RV Trip Inc. in writing, including via email, WhatsApp, or through the platform interface.
"Customer" means any individual, group, entity, or organization (including their representative) that uses or attempts to use the Services of Great RV Trip Inc. to make a booking.
"Execution" means any method of confirming agreement to these Terms and Conditions, including but not limited to checkboxes, written confirmation, payment processing, or continued use of the Services.
"Great RV Trip Inc." or "Company" means the legal entity incorporated in the State of Delaware, USA (File Number: 7345196), including its affiliates, officers, employees, agents, or authorized representatives.
"Motorhome" or "RV" means a recreational vehicle that is made available to the Customer for rental under the terms of a Booking, including all equipment, features, and accessories provided therein.
"Official Contact" means the communication channels officially designated by Great RV Trip Inc., including email (info@greatrvtrip.com), WhatsApp, or telephone (+1 585 438-0038), and any other verified digital or physical contact points.
"Platform" means any digital or online system operated by Great RV Trip Inc., including but not limited to websites, subdomains, mobile applications, and communication channels such as email, WhatsApp, or SMS.
"Rental Company" means any third-party independent supplier or partner entity that owns or operates the RVs offered through the Great RV Trip platform and is responsible for vehicle handover, operation, and associated service delivery.
"Services" means all functionalities, offerings, and support provided by Great RV Trip Inc. through its digital platform or direct communication, including RV booking, payment facilitation, itinerary planning, campground bookings, concierge delivery or pickup services, local support, coordination, and any additional services offered through written confirmation on a Booking.
"Supplier" means a third-party service provider (including Rental Companies) with whom Great RV Trip Inc. coordinates or contracts to deliver RV rentals or related services.
"Trip" means the complete duration for which a Customer has rented or used the Services under a confirmed Booking, beginning from the start date/time listed in the Booking Confirmation until the vehicle return and closure of all obligations.
"User" means any person who accesses or interacts with the Great RV Trip platform or Services, regardless of whether they ultimately complete a Booking.

Interpretation
Unless the context requires otherwise:

Words importing the singular include the plural, and vice versa.
References to any gender shall include all genders.
The terms "including", "such as", or "for example" shall be deemed to be followed by the phrase "without limitation".
References to “writing” include digital and electronic communications unless expressly excluded.
Headings are for convenience only and do not affect the interpretation of the clauses.
References to any law or regulation include references to any amendment, replacement, or re-enactment thereof.
Any reference to a schedule, annex, or exhibit shall be construed as a reference to the corresponding part of these Terms, unless otherwise specified.
Who Can Use Our Services
To protect both you and us, we must ensure that everyone using our platform is legally eligible to do so.

Minimum Age and Legal Capacity
Our Services are intended for adults who are at least 18 years old and who are legally capable of entering into binding agreements under the laws of their country of residence. By using our Services, you represent and warrant that you meet these requirements. If you are under 18, or otherwise not legally permitted to enter into contracts where you live, you must not use our Services unless a parent, guardian, or legal representative does so on your behalf. In such cases, the adult assumes full responsibility for all obligations under these Terms.
If you are using our Services or entering into a booking on behalf of someone else (for example, booking for family, friends, employees, or a travel group), you confirm that:
  • You are authorized to act on their behalf,
  • You have obtained their prior consent to do so, and
  • You accept these Terms on their behalf.
You also agree that you are responsible for ensuring that all individuals on whose behalf you act comply with these Terms, and that you will be held liable for any breach of these Terms by them.
Please make sure everyone involved in your trip understands and agrees to the responsibilities and limitations set out here.
Where These Terms Apply
We’re proud to welcome travelers from across the globe, and our platform is built to serve an international audience. These Terms govern your relationship with Great RV Trip Inc. across all countries and regions. We may provide translated versions of these Terms for convenience and ease of understanding only. Where translated versions of these Terms are made available, the English version will prevail in the event of any inconsistency or dispute, except where local laws require otherwise.
If you’re accessing our platform through a country-specific page or subdomain, please note:
  • Those pages may contain localized offers, services, or support tailored to that region.
  • However, this unified set of Terms still governs your relationship with us, unless clearly stated otherwise.
If you have questions about how these Terms apply to your specific location or language, feel free to contact us — we’re here to help make your experience clear and smooth, wherever you are in the world.
When the Travel Contract Begins — And How It Might Change
Your travel or booking contract with Great RV Trip Inc. is formed the moment you clearly accept the tailored offer from us, either by:
  • Clicking “I agree” or a similar button when prompted on our website
  • Confirming your booking or payment by email or WhatsApp,
  • Submitting a completed booking form or payment invoice,
  • Signing a digital or physical agreement with us, or
  • Continuing to use our Services after being informed of these Terms.

These methods carry the same legal effect as signing a printed contract. Once you accept, these Terms become binding on both you and us.

Each time you make a booking or otherwise engage with our Services, a separate, legally binding travel contract begins. The duration of that contract:

  • Starts from the moment your booking is confirmed, or your agreement is deemed accepted as described above, and
  • Ends when all services under that booking are completed (e.g., the motorhome is returned, final communication is closed, and all payments/refunds have been settled).

Any rights or responsibilities that are meant to last beyond your trip (like payment obligations, disclaimers, or dispute resolution terms) will remain in effect even after the booking ends.

From time to time, we may revise these Terms to reflect updates to our Services, changes in our business practices, or evolving legal requirements. When such changes are made, we will publish the updated version on our website and may also notify you through email or another preferred method of communication. Unless a specific future date is indicated, the revised Terms will take effect immediately upon publication.

Your continued use of our Services after the Terms are updated will be considered your acceptance of the revised Terms. If you disagree with any future updates, you must stop using our Services and let us know immediately.

We recommend that you review these Terms periodically to stay informed of any changes. The “Last Updated” date shown at the top of this document indicates when changes were last made.
What We Do and Don’t
At Great RV Trip, we’re here to make your travel planning smoother, more enjoyable, and worry-free — but it’s important to understand the exact nature of the services we provide.

Great RV Trip Inc. acts as your trusted travel facilitator and booking agent. This means we help you connect with independent rental companies and service providers who actually own and operate the motorhomes or campervans you book through our platform. In most locations, we do not own, lease, maintain, or operate any of the vehicles listed on our websites. However, in limited jurisdictions or special arrangements, Great RV Trip may directly provide vehicles or services. In such cases, this will be clearly stated in your individual booking confirmation or service contract, including any applicable terms specific to those arrangements. If no such notice is provided, you should assume that the vehicle is offered by an independent Rental Company and that our role is limited to facilitation and coordination.

We take reasonable care to coordinate the reservation process between you and the Rental Company, ensuring that:
  • You receive accurate details about available vehicles and services,
  • Your booking request is passed along to the appropriate partner,
  • Your payment (where applicable) is processed or routed securely, and
  • Your communication with the service provider is tracked and supported where needed.

We often act as an intermediary in communications — for example, collecting your preferences, translating messages, and facilitating responses. In some cases, our team may also help with local arrangements like RV delivery, setup, or airport pickups — always under separate arrangements and never as a substitute for the Rental Company’s direct responsibilities.

In certain cases, we may refer a Customer to book directly with a Rental Company. In such instances, Great RV Trip Inc. does not issue any confirmation documents, invoices, or take responsibility for the rental terms, payments, or service quality. We only facilitate the introduction.

Think of our platform as a marketplace or a digital concierge. It is built to help you search, request, and reserve RVs and related services from a curated network of independent providers across multiple countries and regions. However, we do not guarantee the quality, availability, legality, or performance of any third-party services offered or delivered by Rental Companies. If you have questions about your rental contract or service experience, we’re here to help coordinate communication.

From time to time, you may come across travel content, blog posts, product mentions, social media features, or promotional materials associated with partners, affiliates, or influencers who collaborate with Great RV Trip.

We are committed to complying with all applicable disclosure and advertising standards, including:
  • The U.S. Federal Trade Commission (FTC) Guidelines on endorsements and testimonials,
  • The EU Unfair Commercial Practices Directive (2005/29/EC), and
  • The Australian Competition and Consumer Commission (ACCC) transparency rules.
Any promotional relationships that involve compensation, free services, or commissions will be clearly disclosed wherever required. If you see a product, provider, or destination highlighted on our website, emails, or social media channels, you should always assume that we may receive a benefit if you choose to book or buy through the linked service — unless expressly stated otherwise. We aim to work only with partners who align with our values of trust, transparency, and high-quality travel, but we encourage you to always do your due diligence before making any decisions based on affiliate or promotional content.
Booking Process & Your Responsibilities
Making a Booking – How It Works

To book your RV or related services through Great RV Trip, you'll typically follow these steps:

Sending Request: You browse our listings and submit a request using our website, a booking form, or through direct communication channels like WhatsApp, email, or chat.
Tailored Offer: Based on your request, we provide you with a personalized offer including vehicle category, dates, price estimate, terms, and service conditions.

Concierge and Extra Planning Services
In addition to our core booking and payment facilitation, Great RV Trip Inc. may, upon request, offer optional travel-related services such as:
– Personalized itinerary planning,
– Booking of campsites and overnight parking,
– Route guidance,
– Pickup/drop-off or delivery coordination,
– 24/7 live chat assistance during your trip.
These services are offered as supplemental arrangements and do not modify or replace the terms of your rental contract with the Rental Company. Charges for these services (if any) will be stated in your Confirmation.

Your Confirmation: You confirm your booking by either clicking “I agree” (or a similar confirmation button), replying in writing via email, WhatsApp, or chat, or by paying the deposit or total amount as instructed.

Final Confirmation from Great RV Trip: You will receive a written Booking Confirmation or invoice (the “Confirmation”) which seals the deal — your trip is officially locked in and ready to go!

Each Confirmation will detail the key elements of your trip — vehicle category, pickup/drop-off location, dates, price, and third-party service provider details. Please read it carefully. If you don't receive a written confirmation or if the details appear incorrect, feel free to reach out to us. Please note that a booking is only valid once we send you the official Confirmation. Verbal or informal agreements do not count.
Payment & Charges

You’ll receive an invoice specifying the required deposit or full payment and the due dates. Payments must be made within the time stated. If not, we may cancel your booking without notice. Payments are typically made in USD or EUR, but some country-specific offers may allow local currencies. Currency conversion fees may apply depending on your bank or provider.

Your booking price covers only the services clearly listed in your Confirmation. You are responsible for any additional or indirect costs, including (but not limited to):
  • Road tolls, fuel, cleaning fees, or extra mileage
  • Fines, parking tickets, or traffic violations
  • Optional equipment or upgrades not pre-included in your Confirmation

We’re not liable for hidden costs imposed by third parties or local laws — please review your Rental Company’s local terms.

We use trusted payment providers like Stripe, bank transfers, or other methods communicated to you at the time of booking. All card payments are processed in compliance with PCI-DSS (Payment Card Industry Data Security Standard). We never store your full credit card information. If you are ever unsure whether a payment link or instruction came from us, pause and verify with our team.
Late Payment or Failure to Pay

Late payments may result in interest, cancellation of services, or additional administrative fees. We reserve the right to suspend your booking or reject future bookings if payments are overdue. We are not responsible for losses resulting from your failure to meet payment deadlines.
Security Deposits – Important to Know

Most Rental Companies require a refundable security deposit upon vehicle pickup. The amount, conditions, and method of deposit (credit card block, bank hold, or cash) vary by provider. We strongly recommend reviewing the deposit and return terms before your trip begins. If you fail to comply with their deposit rules, they may refuse to release the vehicle — and we cannot offer compensation in such cases.
Changing Your Booking

We understand that plans can change. If you need to modify your booking (e.g., travel dates, number of travelers, location), we will try to accommodate your request, subject to:
  • Availability from the Rental Company or service provider,
  • Advance notice (ideally 30+ days), and
  • Additional charges that may apply (rate changes, adjustment fees, etc.).

All change requests must be made in writing (email or WhatsApp) and are not confirmed until we respond with updated terms. We do not guarantee the success of every change request.
Cancelling a Booking

To cancel a booking, you must submit a clear written notice (email or WhatsApp preferred). The cancellation will only be effective from the time we confirm receipt of your request. In most cases, the applicable cancellation fees are applicable. These will be clearly communicated at the time of booking or outlined in your Confirmation. Unless otherwise stated, Great RV Trip does not issue refunds for cancellations. We will support your request and liaise with the provider, but please understand that we cannot override any refund or cancellation terms.

If your trip is disrupted (e.g., by vehicle breakdown, missed pickup, poor service), please notify us and the Rental Company immediately. We will do our best to help coordinate a resolution.

However, Great RV Trip is not responsible for:
  • Vehicle or service issues under the Rental Company’s control,
  • Weather disruptions, government restrictions, or force majeure,
  • Any refund, compensation, or replacement not explicitly approved by the Rental Company.

All refund claims must be submitted with proper documentation (photos, receipts, timelines). We can guide you through the process, but we do not guarantee outcomes. You may also be advised to file claims with your travel insurance provider if applicable.
The Ride and Everything Around It: Vehicles, Drivers, Insurance & Emergencies
Motorhome Categories and What to Expect

When you book a motorhome through Great RV Trip, you're reserving a category of vehicle — not a specific make, model, or license plate. That means the photos you see on our website or in our emails are examples only, provided to help you understand what a vehicle in that category generally looks like. The actual vehicle you receive may differ in layout, color, features, or age, but it will meet the core standards and specifications outlined in your Booking Confirmation.

If you have special requirements (such as bike racks, pet-friendly interiors, or child seat anchors), please let us know early. We’ll do our best to match you with a compatible vehicle, but availability is never guaranteed unless expressly confirmed in writing.
Who Can Drive – Eligibility and Responsibility

Most Rental Companies require that all drivers meet certain minimum age and license requirements — often including:
  • A valid driver’s license held for at least 12 months (some countries require 24 months),
  • An international driving permit (IDP) depending on the country of travel, and
  • Being at least 21 years of age (higher in some locations).

You may also be responsible for understanding and complying with all driving rules, tolls, insurance mandates, speed limits, and traffic obligations in the region you’re visiting.
Insurance

Almost all trips require a valid insurance policy during the rental period. In most cases:
  • The Rental Company will offer or require you to purchase a daily coverage plan from them or from a partner insurer.
  • Some locations may allow you to use your own policy or a third-party insurer, but this must be confirmed in advance and approved by the Rental Company.
  • Deductibles, exclusions, and coverage levels vary widely by location and provider.

Please note: Great RV Trip does not issue, manage, or verify insurance policies. We are not a licensed insurer or insurance broker and do not assume liability for any insurance-related issues.
You must read and understand the insurance documents issued to you. If you don’t receive them, request them directly from the provider.
What Happens if You Return Early, Extend Your Trip, or Abandon the Vehicle

Plans change — we get it. If you wish to:
Return the vehicle earlier than agreed: No refund is generally provided for unused days unless explicitly approved by the Rental Company.
Extend your rental: Let us know as early as possible. Extensions are subject to availability and may involve new rates or added charges. Extensions are not guaranteed until confirmed in writing.
Abandon the vehicle (fail to return it to the agreed location): This is treated as a serious breach of contract. We may impose substantial penalties, recovery costs, and notify local authorities. In such cases, we cannot assist you in dispute resolution with any third party or help you provide refunds or alternative arrangements. The drop-off process is just as important as pickup. Please return the vehicle clean, fueled (if required), and in accordance with the booking terms and the Rental Company’s checklist, if any.
In Case of Breakdown or Emergency

Vehicles sometimes have bad days, too. If something goes wrong during your trip — from engine trouble to flat tires — follow these steps:
  1. Stop the vehicle if it's unsafe to continue.
  2. Contact us immediately using the emergency number provided in your Booking Confirmation or rental paperwork.
  3. Communicate transparently with Great RV Trip so we can assist with communication, coordination, or translation, if needed.

Please remember, the Great RV Trip is not liable for losses, delays, alternate transport, accommodation, or personal expenses resulting from breakdowns, emergencies, or weather conditions. If you incur costs and wish to be reimbursed, check whether your booking terms or your travel insurance covers the situation. Always keep receipts and photos.
If your safety is at risk or if you’re stranded, please prioritize local emergency services first.
While You’re on the Road
We want to ensure every Great RV Trip journey is smooth, memorable, and safe for you, others on the road, and the next traveler. That’s why we ask that you treat every vehicle, host, route, and fellow guest with care and respect. Here's what that means in practice:
You agree to:
  • Use the motorhome safely and responsibly, following all instructions provided by the Rental Company at pickup.
  • Maintain reasonable cleanliness throughout your trip and return the vehicle in good condition, ready for the next traveler.
  • Take good care of the vehicle — any loss, theft, or damage beyond normal wear and tear may be your financial responsibility.
  • Avoid conduct that endangers the vehicle, its occupants, or the public — this includes reckless driving, failure to secure the interior, misuse of equipment, or tampering with safety features.
We may charge you for cleaning, repairs, or replacements. These costs will be deducted from your security deposit or invoiced to you directly. We may also restrict future access to our platform.
What’s Not Allowed — Prohibited Activities

The following activities are strictly prohibited during your rental. Engaging in any of them may lead to cancellation of your trip, loss of deposit, fines, or even law enforcement involvement:
  • Using the vehicle for commercial purposes (e.g., transporting goods, filming, advertising) without prior written approval.
  • Sub-renting or transferring the vehicle to any third party, even for free.
  • Driving under the influence of alcohol, drugs, or any impairing substance.
  • Using the vehicle for any illegal activity, including smuggling, theft, or violation of border or customs laws.
  • Traveling to or across banned territories, restricted zones, or off-road conditions unless expressly permitted.
  • Taking the vehicle across international borders without prior authorization from us and/or the Rental Company.
Your booking confirmation or local Rental Company terms may include specific country restrictions (e.g., not driving from one country to another). Please read those instructions carefully and seek clarification in advance if needed.
Complying with Local Laws

As a traveler, you're required to follow all applicable laws of the country or region you’re driving in, including but not limited to:
  • Traffic regulations (speed limits, parking, seatbelt use, etc.),
  • Toll and highway usage rules (electronic tolls, permits, passes),
  • Environmental and emissions compliance in designated low-emission or green zones,
  • Customs and immigration rules, especially at border crossings,
  • Insurance and registration laws, and any roadworthiness or document requirements.
Please Remember: Laws vary widely across regions. It's your responsibility to understand the legal expectations of your route. We’re happy to help clarify where possible — just ask.
Staying in Touch — Keeping Your Information Current

We rely on digital channels to communicate important information, confirmations, updates, and emergency notices.
You agree to:
  • Keep your email address, phone number, WhatsApp contact, and emergency contact details up to date during the entire booking and travel period.
  • Consent to receive official notifications from us and the Rental Company through email, WhatsApp, SMS, or in-app messaging (where applicable).
  • Check your messages regularly during the lead-up to your trip and while on the road.

If your contact details change and we cannot reach you in time for a legitimate reason, for example, in the event of a route disruption, network issues, or a last-minute change, we are not responsible for any resulting issues or delays.
How to Reach Us — Support Channels

Great RV Trip offers multi-channel support across most time zones. Whether you're in planning mode, already on your adventure, or just landed back home, we’re here to help.

Our global support includes:
  • WhatsApp (real-time messaging for bookings and in-trip support),
  • Email (for formal requests, documentation, or billing matters),
  • Phone assistance, available in select regions and time zones,
  • A curated list of local contacts or emergency numbers may be included in your Booking Confirmation when applicable.
We strive to respond quickly, but please note that some requests (like booking changes or extension queries) may require coordination with third parties and take longer to resolve.
Limitations of Liability
At Great RV Trip Inc., we are committed to providing a high-quality, reliable, and supportive platform, but certain matters remain beyond our control, and it’s essential to outline the legal limitations of our responsibility. By using our Services, you acknowledge and agree that these limitations apply to the fullest extent permitted by the laws of your country of residence and shall survive the completion of your travel or booking contract. As a booking facilitator and intermediary, Great RV Trip connects you with independent Rental Companies and Service Providers. Therefore, we are not liable for any acts, omissions, delays, defaults, negligence, or misconduct of any Rental Company or other third party, including but not limited to mechanical defects, safety issues, or failures relating to the vehicle; denial of service or booking due to legal restrictions, driver ineligibility, or missing documentation; rejected or incomplete insurance claims; refusal of entry or service by customs, border, or local authorities; unavailability of medical or emergency services; and delays, disruptions, or cancellations arising from third-party decisions or public authority actions. We are also not responsible for your failure to obtain valid travel documents such as passports, visas, licenses, or permits. Any dispute or claim relating to the vehicle’s condition, legality, or operation must be resolved directly with the Rental Company or service provider, although we will reasonably assist in facilitating communication. Regarding our platform itself, we do not warrant uninterrupted access, real-time accuracy, or compatibility with every device or browser. We cannot guarantee that listings, images, or third-party information displayed on our site are complete or error-free, nor are we responsible for delays or failures in the delivery of emails, WhatsApp messages, or SMS communications caused by external networks. In the event of a system failure, cyber incident, data loss, or technical outage, Great RV Trip Inc. shall not be liable for any related delay, missed confirmation, financial loss, or communication breakdown. You remain responsible for ensuring that your payments, booking requests, or communications have been properly received and acknowledged, and you are encouraged to contact us promptly if you experience any disruption or uncertainty regarding the booking process.
Force Majeure
Great RV Trip Inc. shall not be liable for any delay or failure to perform its obligations, including failure to provide Services or process bookings, if such delay or failure arises from events beyond our reasonable control, including but not limited to:
  • Acts of God (floods, earthquakes, storms, wildfires, etc.),
  • Epidemics, pandemics, or public health emergencies,
  • Acts of terrorism, war, military operations, civil unrest, or sabotage,
  • Power outages, strikes, lockouts, supply chain disruptions, or labor disputes,
  • Failure or interruption of telecommunication systems, internet service providers, or transportation infrastructure,
  • Governmental actions, border closures, changes in law, or administrative restrictions,
  • Natural disasters or catastrophic weather events preventing vehicle pickup, delivery, or return.

If a force majeure event affects your booking, we will work to reach a reasonable solution, but we do not guarantee a refund, rescheduling, or alternative arrangement unless explicitly stated in your booking terms.
Dispute Resolution & Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States of America, without regard to its conflict of law principles. However, if you are a consumer residing in the European Union, the United Kingdom, or any jurisdiction with mandatory consumer protection laws that override choice of law clauses, such local laws will apply to the extent required by statute. Any dispute, controversy, or claim arising out of or in connection with these Terms, including the validity, breach, or termination thereof, shall first be referred, where feasible, to non-binding mediation in good faith, which may be facilitated via online channels or any agreed alternative dispute resolution (ADR) mechanism as explicitely mentioned in your booking terms. For consumers located in the EU or UK, you may opt to use platforms such as the EU Online Dispute Resolution (ODR) portal or a recognized ADR provider listed by the UK Chartered Trading Standards Institute (CTSI). Unless otherwise required by overriding consumer law, the exclusive jurisdiction and venue for any judicial proceedings shall be the state or federal courts located in Delaware, USA, and you expressly consent to the personal jurisdiction of such courts.
Miscellaneous
These Terms constitute the entire agreement between you and Great RV Trip Inc. and supersede any prior or contemporaneous understandings, agreements, communications, proposals, or representations, whether oral or written, relating to the subject matter herein. You may not assign, delegate, or transfer your rights or obligations under these Terms without prior written consent from Great RV Trip Inc.; however, we may freely assign or transfer these Terms, in whole or in part, including to an affiliate, acquirer, or successor entity, without notice or consent. If any provision of these Terms is found to be invalid, unlawful, or unenforceable by a court of competent jurisdiction, such provision shall be severed from the remainder of the Terms, and the remaining provisions shall remain valid and enforceable to the fullest extent permitted by law. No waiver of any provision or right under these Terms shall be deemed effective unless made in writing and signed by an authorized representative of Great RV Trip Inc., and any failure to enforce any provision shall not constitute a waiver of future enforcement. The rights, responsibilities, and obligations set forth in these Terms that, by their nature, should survive termination — including but not limited to those relating to indemnity, disclaimers, limitations of liability, refund obligations, governing law, and dispute resolution — shall survive the conclusion or termination of your agreement with us. You agree that your electronic consent, including via clickwrap, WhatsApp, or email communications, constitutes a legally binding acceptance of these Terms and shall have the same legal effect as a handwritten signature, and that all communications, notices, and approvals sent by Great RV Trip Inc. via digital means are deemed valid and enforceable.
Accessibility Statement
Great RV Trip Inc. is committed to ensuring equal access and usability for all individuals, including persons with disabilities, in compliance with the Americans with Disabilities Act (ADA) and the European Accessibility Act (EAA) where applicable. We strive to make our website and digital platforms accessible to users of all abilities by incorporating the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. This includes providing text alternatives for images, ensuring screen reader compatibility, enabling keyboard navigation, and using consistent, readable design structures. If you encounter any accessibility barriers or require assistance using our website, booking services, or receiving content in an alternative format, please contact us at:
Email: info@greatrvtrip.com
WhatsApp/Call: +1 (585) 438-0038

We will do our best to accommodate your needs promptly. We welcome feedback and continuously work to improve accessibility across all user experiences.
Jurisdictional Disclaimers
European Union – GDPR Rights and Cooling-Off Period
If you are located in a European Union (EU) Member State, you are entitled to certain rights under the EU General Data Protection Regulation (Regulation (EU) 2016/679, “GDPR”). These include the rights to access, rectify, erase, restrict, or object to the processing of your personal data, as well as the right to data portability. Please visit our Privacy Policy page for more:
https://greatrvtrip.com/en/policy

You also have the right to lodge a complaint with your national supervisory authority if you believe that your data has been mishandled. In accordance with the EU Consumer Rights Directive (Directive 2011/83/EU), you may also have a statutory right to withdraw from a service contract entered into online within 14 days of confirmation without providing a reason, unless the service has already begun with your consent. If you wish to exercise your right of withdrawal, you must notify us in writing within the applicable period, and any applicable refunds will be processed according to the timeline and method set out in your booking terms.

United Kingdom – Trading Disclosure and Cooling-Off Rights
If you reside in the United Kingdom, you are entitled to similar consumer protections under the UK GDPR and the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. Great RV Trip Inc. complies with the Business Names Act 1985 and relevant UK trading disclosure requirements. We make available our legal name, registered address, and contact methods in all correspondence and official documents. Where applicable, you are entitled to a 14-day cancellation period from the day of contract conclusion unless you have requested that the service begin immediately, in which case your right to cancel may be waived to the extent permitted by law.

Canada – CASL Consent
If you are a resident of Canada, you acknowledge that by using our Services and submitting your contact details (such as email, phone number, or WhatsApp contact), you are providing express consent to receive electronic communications from Great RV Trip Inc. in accordance with Canada’s Anti-Spam Legislation (S.C. 2010, c. 23, “CASL”). You may withdraw your consent at any time by using the unsubscribe mechanism provided in our communications or by contacting us directly. Please note that transactional or service-related messages required to process your booking or support your trip are exempt from opt-out rights under CASL.

United States – California CCPA “Notice at Collection”
If you are a resident of California, the California Consumer Privacy Act (Cal. Civ. Code §§ 1798.100–1798.199, “CCPA”) grants you certain rights regarding the collection and use of your personal information. At the point of collection, we may gather identifiers (such as name, email, address, and phone number), commercial information (such as booking history or payment details), and internet activity (such as device type or session data). This information is collected for the purposes of providing our services, processing bookings, facilitating communication, and enhancing user experience. For full details, please consult our Privacy Policy:
https://greatrvtrip.com/en/policy

You have the right to request access to, correction of, or deletion of your personal data, as well as the right to opt out of certain uses, including “sale” of data as defined by the CCPA, where applicable.

Australia – Consumer Law Notice
If you are located in Australia, you are entitled to certain guarantees and protections under the Australian Consumer Law (Schedule 2 to the Competition and Consumer Act 2010 (Cth)) that cannot be excluded by contract. Nothing in these Terms purports to modify or exclude those statutory guarantees, including your rights to a refund, repair, or replacement for major failures, or compensation for reasonably foreseeable loss or damage. However, to the extent permitted by law, our liability for breach of any condition, warranty, or guarantee is limited to the resupply of services or the cost of having those services resupplied. If your rental is through a third-party Rental Company, that company may also be responsible for honoring any applicable consumer guarantees under local law.

Brazil – Consumer and Contractual Protections
If you are a resident of Brazil, you are protected under Brazil’s Consumer Protection Code (Law No. 8,078/1990). These Terms do not exclude any mandatory consumer rights granted under Brazilian law. Contracts entered into electronically are valid and enforceable under Law No. 14,063/2020 and Provisional Measure No. 2,200-2/2001 (regarding digital signatures and electronic records). Refunds, cancellations, and cross-border payment arrangements will comply with applicable currency, tax, and digital contracting laws where required.

Switzerland – Exclusion of Swiss Law Mandatory Jurisdiction Clause
To the extent permitted by Swiss law, Swiss users acknowledge and accept that while local mandatory consumer protections apply, they agree that disputes shall be subject to Delaware jurisdiction unless prohibited by Swiss Federal Act on Private International Law. These Terms do not grant consumers residing in Switzerland a forum that is less favorable than one required under the Swiss Consumer Contract Law provisions.

United Arab Emirates – Non-Commercial Usage Clarification
If you access our Services from the UAE, you agree that you are doing so in your individual capacity as a traveler or consumer. Use of our Services for commercial, governmental, or tour operator purposes is strictly prohibited unless expressly authorized in writing. These Terms are governed by private contract law and do not grant standing under any UAE Free Zone regulations (e.g., DIFC or ADGM) unless a local vehicle or transaction is explicitly routed through such zones and stated in your booking.

Israel – Waiver of Consumer Forum Rights
If you are located in Israel, you acknowledge that these Terms constitute a cross-border agreement governed by U.S. law. While nothing in these Terms limits your statutory rights under the Israeli Consumer Protection Law, 1981, you agree that non-statutory contract disputes (e.g., vehicle substitution, language preferences, concierge facilitation) may be resolved outside Israeli consumer courts, unless otherwise required by public policy.
Global Export Control & Sanctions Compliance
You represent and warrant that you are not located in, under the control of, or a national or resident of any country subject to comprehensive U.S., EU, or UN economic sanctions (including Cuba, Iran, North Korea, Syria, or the Crimea, Donetsk, or Luhansk regions of Ukraine). You also agree not to access or use our Services in violation of any applicable export control laws or sanctions regulations, including those administered by the U.S. Department of Treasury (OFAC), the EU Commission, or UK OFSI. We reserve the right to cancel any booking or restrict access without notice if such use is deemed in violation of these controls.
Other Resources
These Terms constitute the entire agreement between you and Great RV Trip Inc. and supersede any prior or contemporaneous understandings, agreements, communications, proposals, or representations, whether oral or written, relating to the subject matter herein. You may not assign, delegate, or transfer your rights or obligations under these Terms without prior written consent from Great RV Trip Inc.; however, we may freely assign or transfer these Terms, in whole or in part, including to an affiliate, acquirer, or successor entity, without notice or consent. If any provision of these Terms is found to be invalid, unlawful, or unenforceable by a court of competent jurisdiction, such provision shall be severed from the remainder of the Terms, and the remaining provisions shall remain valid and enforceable to the fullest extent permitted by law. No waiver of any provision or right under these Terms shall be deemed effective unless made in writing and signed by an authorized representative of Great RV Trip Inc., and any failure to enforce any provision shall not constitute a waiver of future enforcement. The rights, responsibilities, and obligations set forth in these Terms that, by their nature, should survive termination — including but not limited to those relating to indemnity, disclaimers, limitations of liability, refund obligations, governing law, and dispute resolution — shall survive the conclusion or termination of your agreement with us. You agree that your electronic consent, including via clickwrap, WhatsApp, or email communications, constitutes a legally binding acceptance of these Terms and shall have the same legal effect as a handwritten signature, and that all communications, notices, and approvals sent by Great RV Trip Inc. via digital means are deemed valid and enforceable.
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